Dubuque 563-213-5784
1. Work From Anywhere, on Any Device
Stay connected using your office phone, smartphone, or computer — whether you're at your desk, working from home, or on the road. Your business number goes wherever you go.
2. Text Your Customers
Send and receive text messages using your business number. Answer questions, confirm appointments, and communicate with customers quickly and conveniently.
3. Read a Voicemail Instead of Listening to It
Have voicemail messages automatically transcribed into text, allowing you to read them in seconds without having to listen to each recording.
4. Track Your Calls to Minimize Missed Opportunities
Access call histories and reporting to see incoming calls, missed calls, call durations, and calling patterns — helping you improve customer service.
5. Let Employees Manage Their Own Settings
Give employees access to a personal dashboard where they can manage voicemail greetings, call forwarding, do-not-disturb settings, and other phone preferences.
6. Handle Multiple Calls Without Dropping the Ball
Use call routing, call parking, and other advanced features to direct incoming calls to available employees and keep customers from getting lost in the shuffle.
7. Manage and Handle Customer Calls More Efficiently
Take advantage of call queues, intelligent routing, call recording, and other call center capabilities to handle customer calls more professionally.
8. Expand Your Phone System Without Breaking the Bank
Easily add employees, phones, and extensions as your business grows — without the expensive equipment upgrades and limitations of many older telephone systems.
9. Keep Your Phones Working Through an Outage
With cloud-based calling and properly configured backup options, incoming calls can be redirected to another location or device when your office loses connectivity.
10. Make Your Phone Expenses Easier to Budget
Choosing a calling plan with consistent monthly rates that include long-distance calling makes phone expenses easier to budget and helps eliminate unexpected charges.
An Added Bonus: A Lifetime Customer Warranty and U.S.-based support. Ready to see what your phones could be doing for you? Contact us today.
New Hampton 641-394-3301
Cedar Rapids 319-393-0585
10 Things You CAN Do With A New IP Phone System
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Iowa City 319-333-7714
Ready to Bring Your Business Communications Up to Date?
Telecom Services of Iowa offers ESI Hosted Cloud and On-Premise IP Phone Systems designed to help businesses communicate more effectively.
Let us show you how today's technology can make a difference in the way your business operates.
If you'd like to discuss how we can help you make the transition to an IP phone system, please click on the 'Contact Us' link at the top of this page, or of course, simply give us a call — we look forward to hearing from you.
Cedar Falls/Waterloo 319-229-7454
Des Moines 515-331-0444